Valley Ranch Master assessments are billed annually. Payments are due January 1 and are considered late after 30 days. Late payments may incur additional fees. Please see the tabs below for more payment information.
If you are using a bill payment service, please review your HOA account number and remittance address. Many bill payment services remit electronically and the correct account number is essential for proper posting. Your account number is twelve digits with no dashes or spaces. If your assessment has changed, you must also update your bill payment amount.
Direct-debit payment option is available at no charge. You are now able to download the direct debit form here. Please follow the instructions noted on the bottom of the form. If you are set up for direct debit and your assessment has changed, the new amount will automatically be deducted.
Good news, Valley Ranch! The conversion to Village Management Software, "VMS", is in process. What does this mean for homeowners? VMS offers a user-friendly homeowner portal that will allow you to access your account balances, transaction history and directly update your contact information. VMS also provides enhanced reporting and integration capabilities.
While we are undergoing this transition, online payments will not be available until further notice. We appreciate your patience as we enhance your homeowner experience.
In order to use either of these two services, please visit Union Bank, our payment processing center.
While there is a $14.95 processing fee per credit card transaction, please note there is no charge for electronic check transaction. American Express, Discover, MasterCard and Visa are accepted. If you have recurring electronic check payments with Union Bank and your assessment has changed, it will be necessary to update your payment information through Union Bank.
If you wish to make any changes to your account with Union Bank, you may access it through their website. CCMC and Union Bank are not related companies. To comply with privacy laws, we do not share personal information nor does CCMC have access to your recurring payment profile.
*By completing the opt-in process, you will have the ability to control how your association assessment statements ("Statement(s)") are delivered to you. Your Statements will be received in the manner you select, either print or e-mail. If you elect to receive your Statements via e-mail, you will be responsible for keeping your e-mail address up to date in this system at all times. Failure to receive a Statement via mail or e-mail does not relieve you of the requirement to pay your association assessments.
To ensure all activation and e-statement emails are successfully delivered, it is important to add the @opt-e-mail.com domain to your safe senders list. Below is a list of a few popular email providers and how to add a domain to the safe senders list. The process is generally the same for most e-mail providers.
If you don't see an email from firstname.lastname@example.org in your inbox, check your junk mail folder, open the email and click "Save Address" in the tool bar, verify the email and click "OK".
If you don't see an email from email@example.com in your inbox, check your junk mail folder open the email and click "Add to Address Book".
Click on the "Actions" menu at the top of the main window, and select "Junk E-Mail". Click on Junk E-mail Options Select the "Safe Senders" tab and click the "Add" button. Enter firstname.lastname@example.org and click the "OK" button.
Add email@example.com to your contacts list.
When paying by mail or through your online bill payment services, it is imperative that separate checks and envelopes be used for each account. Each check should also list the account number to ensure timely and proper posting to the correct account. The remittance address for your mailed payments is:
Valley Ranch Master Association
PO Box 105515
Atlanta, GA 30348-5515
Please make sure you mail your coupon/statement stub with your payment. Any payments that cannot be processed automatically by the payment processing service center will be processed by converting your paper check into an electronic transaction.